ONLY the Registered Owner on file may retrieve personal property. 

if you wish to have someone other than the Registered Owner to retrieve personal property we must be provided written authorization from your lender to do so - NO EXCEPTIONS

All personal property is removed from the vehicle, itemized and bagged

You may NOT have access to the vehicle – NO EXCEPTIONS

Items are stored for up to 60 days

After 60 days ALL personal property is disposed of – NO EXCEPTIONS

To avoid additional charges please bring in a working key for the repossessed vehicle. This will help with the retrieval of your property in the event of a locked glove box or trunk and eliminate additional costs to you if a key has to be made

A valid photo identification MUST be presented when picking up your personal property – NO EXCEPTIONS

Retrieval of Personal Property is by APPOINTMENT ONLY, no walk-ins will be seen – NO EXCEPTIONS

All loose items are removed from the vehicle

All food and liquids will not be stored and will be disposed of – NO EXCEPTIONS 

IF YOU COMPLETELY UNDERSTAND ALL OF THESE INSTRUCTIONS, you may make an appointment to retrieve your personal property by using the button to the right

Hours of operation are by appointment only – NO EXCEPTIONS

THERE ARE NO SAME DAY APPOINTMENTS. NO EXCEPTIONS

NO CHILDREN PLEASE

PLEASE LIMIT THE TOTAL AMOUNT OF VISITORS WITH YOU TO OUR LOCATION. THE WAITING ROOM IS SMALL AND MAY NOT HAVE THE CAPABILITY TO ACCOMMODATE EVERYONE IN YOUR PARTY AS WE WOULD LIKE YOUR VISIT TO BE AS COMFORTABLE AS POSSIBLE.